Monday, July 31, 2006

The role(s) of user research

I've been reading a fair few articles and posts recently about various aspects of, and issues to do with user research and it has led me to put together the following proposition:

User research in information architecture, interaction design &/or user experience design is used to:
  • define the problem
  • inform the solution design
  • evaluate different solution options
  • validate and/or fine-tune the designed solution
  • test the implementation
When I have more time I'll put together some specific user research tasks that might typically be used in each of these ways, but if you have any ideas or thoughts feel free to send them through or add them as a comment.

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