tag:blogger.com,1999:blog-8796614.comments2023-04-04T21:28:47.296+10:00Doc Holds FourthSteve 'Doc' Batyhttp://www.blogger.com/profile/10969845576934241851noreply@blogger.comBlogger80125tag:blogger.com,1999:blog-8796614.post-284292633941858262009-06-19T16:34:07.266+10:002009-06-19T16:34:07.266+10:00the Morph concept seems to take cues from molecula...the Morph concept seems to take cues from molecular/natural technologies... very cool.Bandithttp://goldentoiletpaper.comnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-12538369387690935062009-02-14T14:10:00.000+11:002009-02-14T14:10:00.000+11:00Pat, panel sessions haven't been discussed separat...Pat, panel sessions haven't been discussed separately, so they're currently under the general call for submission and the peer review process. We *may* look at inviting a panel presentation if there's a strong need - say to tie up some loose ends around a topic that seems worthwhile.<BR/><BR/>Gary, we certainly don't intend for the conference to be Canberra-centric; Government-centric; or agencies-who-work-for-government-centric. We'll do our best to create a balanced program, and one that reflects the broad spread of UX projects going on in Australia.Steve 'Doc' Batyhttps://www.blogger.com/profile/10969845576934241851noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-14862521006727338542009-02-14T13:32:00.000+11:002009-02-14T13:32:00.000+11:00Well Done Steve. Good call. It would be excellent...Well Done Steve. <BR/><BR/>Good call. It would be excellent to focus on the UX as a whole, taking in all the various aspects, instead of the usual narrow focus. <BR/><BR/>Being a community conference in Canberra does raise a bias maybe in the peer review process. There is a possibility of a slanting towards a Govt / Canberra UX approach. Given that the Canberra work environment seems to be unique, and not very transferrable.<BR/><BR/>I'll assume you have methods in place to stop this occurring. <BR/><BR/>Mind you the by invitation approach will just end up with the usual stories from the same crop of speakers. <BR/><BR/>Personally I looking for something to make be sit up and take notice. Not more of the "same-old" lets hope UX-AU can deliver. <BR/><BR/>Looking forward to next weeks announcement.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-59182042901421526582009-02-06T10:05:00.000+11:002009-02-06T10:05:00.000+11:00Well done Steve, I look forward to the conference ...Well done Steve, I look forward to the conference and your fresh take on holding an event such as this.<BR/><BR/>Would panel sessions also come under the peer review process? I find these sessions most interesting, but perhaps they should be 'by invitation' instead of by peer reviewed submissions.<BR/><BR/>cheers<BR/><BR/>PatPatrickhttps://www.blogger.com/profile/16558905307296846698noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-45220107750006618842009-02-05T13:50:00.000+11:002009-02-05T13:50:00.000+11:00Hi Steve -- I'm late coming to this. Missed it som...Hi Steve -- I'm late coming to this. Missed it somehow before. My 8 things...<BR/>1) My favorite thing: dancing, these days, to trance music.<BR/>2) I sang in a progressive rock band and wrote music and lyrics.<BR/>3) I was a recording engineer at an L.A. studio. Wanted to get into record production, but discovered the music biz was the last bastion of male chauvinism, so got into the equal-opportunity world of software instead.<BR/>4) I love movies, especially classics like Fred and Ginger musicals, screwball comedies from the '30s, and Hitchcock. Anything based on a Jane Austen novel.<BR/>5) Favorite novels: all 6 by Jane Austen, the Harry Potter series, Lord of the Rings, Philip Pullman's His Dark Materials trilogy, the Honor Harrington series.<BR/>6) Favorite place: Yosemite.<BR/>7) I live in a redwood forest near Silicon Valley.<BR/>8) My name means "The Transformer" or "The Purifier," is an epithet of Mother Kali, and was given to me by Swami Prabhavanda, who cowrote the best translation of the Bhagavadgita with Christopher Isherwood.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-36462470668391325542009-02-02T15:38:00.000+11:002009-02-02T15:38:00.000+11:00Mind mapping rulz, ok. It is so visual, great for ...Mind mapping rulz, ok. It is so visual, great for communications, ideation and memory. <BR/><BR/>I talk about using them in the UX on this slideshare presentation.<BR/><BR/>http://tinyurl.com/5waezfJames Breezehttps://www.blogger.com/profile/07071807096458508830noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-21834279798800138392009-01-29T05:17:00.000+11:002009-01-29T05:17:00.000+11:00After reading your post, I passed this information...After reading your post, I passed this information on to someone grappling with this on a redesign of a site. The difference between the 2 ways you have presented the information is so striking. With the "cloud" there is no need to interpret the data-it provides for a quick analysis of it. <BR/><BR/>Thank you!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-60412059374589790632009-01-28T12:49:00.000+11:002009-01-28T12:49:00.000+11:00This resonates strongly with some books by Edward ...This resonates strongly with some books by Edward Tufte that I've been reading lately. I just finished reading <A HREF="http://www.edwardtufte.com/tufte/books_vdqi" REL="nofollow">The Visual Display of Quantitative Information</A>, a thorough exploration of data graphics which resonates well with what you've written here.<BR/><BR/>Dude's a bit obsessed with making data graphics as 'efficient' as possible, even if they look nothing like the graphics most people know how to read.flashmanhttps://www.blogger.com/profile/11895751273151144786noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-22540912060393820762009-01-14T21:56:00.000+11:002009-01-14T21:56:00.000+11:00Dan: that's why I think you need to be keyed into ...<B>Dan:</B> that's why I think you need to be keyed into delivering value right off the bat. What are you going to do on your first day; first week; etc to make the product/service/site/app better?<BR/><BR/>Deliver first; ask for changes second.<BR/><BR/><B>Austin:</B> thanks for both comments.<BR/><BR/>Changing culture, process, systems etc is much, much harder and often more removed from the UX team. But! given the opportunity - and if you look around you'll see this in the more successful companies - we should be thinking about the whole-of-company mind-set vis a vis user experience.Steve 'Doc' Batyhttps://www.blogger.com/profile/10969845576934241851noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-78026159532436656182009-01-14T02:18:00.000+11:002009-01-14T02:18:00.000+11:00I really believe that our real job is to design th...I really believe that our real job is to design the organization that designs products; to infuse the entire organization with UX.<BR/><BR/>I think a good way to do this is with design stories that carry little mind bombs and spread good thinking.Austinhttps://www.blogger.com/profile/12249096523705599529noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-90134482945040407922009-01-13T21:40:00.000+11:002009-01-13T21:40:00.000+11:00Great post. Are companies receptive to UX?, what i...Great post. Are companies receptive to UX?, what is the culture of the company and team you are working with? and what are they being measured on? <BR/><BR/>My guess is if the company is not customer centric and the culture/project does not reward UX thinking ... you have almost no chance of succeeding - big or small.<BR/><BR/>Interesting to see how much UX is absorbed in this demo of the new Palm - the passion really comes through - http://www.palm.com/us/products/phones/pre/palm-pre-ces.htmlUnknownhttps://www.blogger.com/profile/06516208867055246613noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-22795092773919907502009-01-13T18:36:00.000+11:002009-01-13T18:36:00.000+11:00Awesome. I wholeheartedly agree. Get everyone to t...Awesome. I wholeheartedly agree. Get everyone to think the right way and just do something—anything—and the UX just flows smooth like buttah.Austinhttps://www.blogger.com/profile/12249096523705599529noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-56631397274234312432009-01-10T12:41:00.000+11:002009-01-10T12:41:00.000+11:00Steve, thanks so much for the link love and for ta...Steve, thanks so much for the link love and for taking the time to share your insights. You really helped the article come to life. Can't wait to meet you in person soon! Beers on me.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-45716656252701403872009-01-09T11:30:00.000+11:002009-01-09T11:30:00.000+11:00Hey Steve - great post mate, and I couldn't agree ...Hey Steve - great post mate, and I couldn't agree more: these tools can be a wonderful way to reconnect with the concept of neighbourhood in a world of increasing urban isolation. David Armano actually has <A HREF="http://darmano.typepad.com/logic_emotion/2009/01/neighbors-neighborhoods.html" REL="nofollow">an excellent post on this very subject</A> - well worth checking out.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-22022836158043797642009-01-09T10:54:00.000+11:002009-01-09T10:54:00.000+11:00Nice post, Steve. And in the words of Slim Dusty, ...Nice post, Steve. <BR/><BR/>And in the words of Slim Dusty, "I'd love to have a beer with Armano, cos Armano's my mate".Gavin Heatonhttps://www.blogger.com/profile/08505818390611807191noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-12677761361551184342009-01-02T10:18:00.000+11:002009-01-02T10:18:00.000+11:00Congrats Steve, sounds like a great year. All the...Congrats Steve, sounds like a great year. <BR/>All the best for 2009 :-)Unknownhttps://www.blogger.com/profile/10507932904529037315noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-6003359912550001752008-12-25T13:13:00.000+11:002008-12-25T13:13:00.000+11:00Fantastic post Steve. Interactive needs to be look...Fantastic post Steve. Interactive needs to be looking towards the broadcast model to start creating the kinds of experiences technology is affording us.<BR/><BR/>Continuity is a great analogy. They and script supervisors are important day-to-day enforcers of the story. Also the most under appreciated.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-58115833453826985312008-12-25T06:44:00.000+11:002008-12-25T06:44:00.000+11:00Pleased to have got to know you better in 2008 Doc...Pleased to have got to know you better in 2008 Doc. Carn the Sainters!Unknownhttps://www.blogger.com/profile/06516208867055246613noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-10334755221124233122008-12-24T18:33:00.000+11:002008-12-24T18:33:00.000+11:00Here's to an even more awesome 2009!Here's to an even more awesome 2009!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-88554003995210513312008-12-24T10:52:00.000+11:002008-12-24T10:52:00.000+11:00I like this analogy. It's something that my collea...I like this analogy. It's something that my colleagues across different work environments have discussed - about the continuity of the experiences between different applications with the organisation and between different devices (mobile, kiosks, laptops etc).Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-78839389657049621452008-12-24T10:47:00.000+11:002008-12-24T10:47:00.000+11:00Looks like you had a wonderful year Steve. All the...Looks like you had a wonderful year Steve. All the best for 2009 - may it be filled with lots of exciting opportunities, good friends and good wine :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8796614.post-79383226821415907142008-12-23T11:16:00.000+11:002008-12-23T11:16:00.000+11:00Nice analogy, Steve.It's interesting to note that ...Nice analogy, Steve.<BR/><BR/>It's interesting to note that the term 'continuity' is really only used in the US film industry, whereas in the UK and Europe the same role is referred to as a 'script supervisor'.<BR/><BR/>But again this translates well to customer experience, in that as a customer-centred organisation (note no Z!) you need to have a script or game plan, and there should be someone who supervises that script from a holistic 50-thousand foot view and ensure that all aspects of the experience come together seamlessly.Patrickhttps://www.blogger.com/profile/16558905307296846698noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-21899214546957700802008-12-20T07:55:00.000+11:002008-12-20T07:55:00.000+11:00Mike,Thanks for the comments. I'll be sure to ...Mike,<BR/><BR/>Thanks for the comments. I'll be sure to take a look at Interactions for the Churchill article.<BR/><BR/>Regarding your second point: I wouldn't characterise the IA as being subordinate to the SEO/marketing folks in that case. I see this arising from a lack of cooperation and integration of their activities. That sentence comes across as describing a temporal flow of activity, but I see IA, SEO & Content as the three corners of a triangle: you can't move one without immediately affecting the other two.Steve 'Doc' Batyhttps://www.blogger.com/profile/10969845576934241851noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-46788821705918277452008-12-20T04:54:00.000+11:002008-12-20T04:54:00.000+11:00Steve, excellent post. Quick response before a mee...Steve, excellent post. Quick response before a meeting...<BR/><BR/>This has been a topic I've been dwelling on sporadically over the last several months. Your quoted response hits the nail on the head; in short, the trust SEO and marketing folks are trying to achieve is often approached with shotgun tactics. While these may be founded in search analytics garnered from a variety of sources, the resulting "trust" is ultimately compromised - SEO keywords in the content often override content crafted to address the visitor directly.<BR/><BR/>Dr. Elizabeth Churchill has a highly relevant piece in the Nov/Dec issue of Interactions. <BR/><BR/>Regarding your 2nd question at the end of your post...my sense is that monitoring social media conversations comes into play here, providing value from a number of perspectives. <BR/><BR/>However, your notion of IAs "<I>being tasked with structuring site content to suit the needs of an audience who - by rights - should never be considered in the information architecture</I>" seems to put the IA lead in a subordinate role to SEO and Marketing. For a tactical IA, this is likely the case. However, IAs can bring a lot of value to the SEO and Marketing table - unfortunately, not all three sing Kumbaya all night long.Anonymoushttps://www.blogger.com/profile/00037653103680037545noreply@blogger.comtag:blogger.com,1999:blog-8796614.post-77203747519942555762008-12-16T07:46:00.000+11:002008-12-16T07:46:00.000+11:00Nice little story Steve!Nice little story Steve!Unknownhttps://www.blogger.com/profile/10507932904529037315noreply@blogger.com