One other thing I should mention while my head's out of the grind: if you're going to be in Sydney on March 1 - check out WebJam2. It's on at the CBD Hotel on King Street, Sydney. The last one was awesome; this one should be a hoot.
Too much to report and too little to say: projects underway for clients in Sydney, Canberra, Copenhagen and Vancouver. Also desperately trying to complete another column article for uxmatters.com on user research - anyone got a topic they'd like to hear more about?
At the same time, trying to hire more staff to cope with the work coming through - wineries, publishing, foods - across a whole range of disciplines.
I'll write more when I get time to put something coherent together. Alternatively, if you're looking for a challenge, drop me a line - I just might have something interesting for you.